Frequently Asked Questions
Will it keep my child secure during mealtimes?
Yes. It is designed with sturdy metal clamps and a built-in safety belt to help keep your child securely seated during mealtimes. When attached properly to a suitable table, it creates a stable and reliable setup
How do I know if it is safe to use on my table?
This chair is designed to fit most tables between 20–85 mm thick. For safe use, it should only be attached to a stable, secure table and should not be used on loose tabletops, glass tables, card tables, table leaves, single pedestal tables, or with tablecloths or placemats
Will it still feel sturdy as my child grows?
Yes. It is made with a strong and durable design to support everyday use for growing little ones, with a maximum weight capacity of up to 15 kg. That means it stays useful well into the toddler years while still giving you a secure mealtime setup.
What if it doesn’t suit my table?
Our Clip-on High Chair is designed to fit most suitable tables between 20–85mm thick. Before ordering, we recommend checking your table thickness and making sure the surface is stable, secure, and suitable for a clip-on chair. If you’re unsure, you can contact us before purchasing and we’ll be happy to help you check.
Return policy
Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.
Shipping
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.
Manufacturing
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
Is it easy to clean?
Yes. The removable seat cover and cushion make cleaning after mealtime much easier. Simply remove them, place them in the washing machine, and they’ll be ready to use again once fully dry.
Does it fold for travel?
Yes. The Clip-on High Chair folds down for easy transport, making it convenient for cafés, family visits, holidays, and meals away from home. It also comes with a carry bag, so you can pack it neatly and bring it with you when needed.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
Can I return it after trying it?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at noanest.au@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.