Frequently Asked Questions
Is this suitable for newborns?
Yes, this baby bath is designed to be used from the newborn stage with adult supervision. The soft floating cushion helps keep baby gently supported and elevated, making bath time feel more comfortable for both baby and parents.
What age is this baby bath suitable for?
This foldable baby bath is designed for babies and young children from newborn up to around 6 years old, depending on your child’s size and comfort. For younger babies, the soft cushion helps provide extra support during bath time. For older children, the bath can be used without the cushion as they grow. Always use under adult supervision.
What is the recommended bath temperature for baby?
Baby bath water is generally recommended to be around 37°C to 38°C. The built-in thermometer helps you check the water temperature at a glance before and during bath time. Always test the water with your wrist or elbow before placing baby in the bath.
How does the temperature feature work?
The bath includes a built-in temperature sensor that displays the water temperature. It also has a heat-sensitive drain plug that changes colour when the water becomes too warm, giving parents an extra visual cue during bath time.
Does the floating cushion mean I don’t need to hold my baby?
No. The cushion is designed to support baby, not replace adult supervision. It helps reduce strain from holding baby up through the whole bath, but you should always stay close, keep one hand near baby, and never leave baby unattended in water.
Is it easy to store after use?
Yes. The foldable design lets you drain, rinse, dry, and fold the bath away after use. It is ideal for small bathrooms, apartments, laundries, cupboards, or homes where space is limited.
How much does shipping cost?
Shipping is free on all orders to Australia.
How long does shipping take?
We offer free shipping on all orders. Most items arrive within 3 to 10 working days depending on your location within Australia.
Do you ship internationally?
We currently only ship to Australia at the moment. You can contact our team for any further questions or potential custom international deliveries.
Can I return it after trying it?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
You can reach our friendly support team through our contact form located on our 'Contact us' page, or by emailing us directly at noanest.au@gmail.com.
Our operating times are Monday to Friday, 9AM - 5PM AEST. We aim to respond within 24 hours during weekdays.